Customer to restaurant server: How’s the NY Strip tonight?
Server to customer: I don’t eat meat, I’m a vegetarian.
As bad as that response is, can you even imagine a server saying: “I don’t eat at this restaurant.”
Yet, a similar scenario is not uncommon in tan salons.
Customer to staffer: “Can you tell me a little about spray tanning?”
Staffer to customer: “I don’t spray tan.”
Spray tanning may not be for every staffer, but every staffer needs to know how to sell a spray tan.
So, what might a staffer who doesn’t spray tan say to a customer?
- It might be most helpful to let you know what our spray tanners love about it …
- UV tanning is my fave but our customer that spray tan look amazing …
- We must have 50 people spray tan each week, and they love …
Customers are looking to be honestly informed, so have staffers tell them what spray tan lovers love about spray tanning.
If you’d like help with staffer training – connect with your VersaSpa representative at 888-974-9977.
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